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Author Topic: Missing Parcel
joanne
Newbie
Posts: 3
Post Missing Parcel
on: February 2, 2016, 11:44
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Parcel No.RI672291445CN tracking result
2015-11-17 05:17:32.0 parcel center received
2015-11-17 22:47:18.0 parcel center customs scan
2015-11-17 23:29:53.0 leaving parcel center ，next station Shenzhen center
2015-11-18 01:53:44.0 Shenzhen Transit Station export security scan
2015-11-18 10:18:59.0 Shenzhen Transit Station export customs scan (domestic transit )
2015-11-21 13:01:50.0 Guangzhou Transit Station export security scan
2015-11-21 14:47:03.0 Guangzhou Transit Station export customs cleared

It is now February 2016 and i am still waiting, please can you tell me where my order is? To be sent to South Africa.
chinapostv-
olunteer
Administrator
Posts: 46566
Post Re: Missing Parcel
on: February 2, 2016, 18:28
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you should open dispute for lost parcel.
joanne
Newbie
Posts: 3
Post Re: Missing Parcel
on: February 4, 2016, 07:30
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i have but no response
chinapostv-
olunteer
Administrator
Posts: 46566
Post Re: Missing Parcel
on: February 4, 2016, 08:31
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escalate the dispute.
joanne
Newbie
Posts: 3
Post Re: Missing Parcel
on: February 4, 2016, 09:25
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Will try again, thank you.
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