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Author Topic: lost parcel
sasha74
Newbie
Posts: 17
Post lost parcel
on: November 3, 2014, 09:30
New Topic

As you recommended, I submited a claim to our local post regarding the lost EMS parcel and provided them with all its details. They said they forwarded the data to the chinese EMS. Any idea what happens there next?

chinapostv-
olunteer
Administrator
Posts: 46211
Post Re: lost parcel
on: November 3, 2014, 16:46
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just wait. no other solution.

sasha74
Newbie
Posts: 17
Post Re: lost parcel
on: November 4, 2014, 07:31
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The part with the waiting I know. I was asking about your internal procedures. Once an APB is put out on a parcel, do you have a specific procedures, any deadlines in which to either find it or officialy declare it lost?

sasha74
Newbie
Posts: 17
Post Re: lost parcel
on: November 4, 2014, 08:15
New Topic

nevermind, guess my APB worked. it finaly appeared in Shenzhen

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