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Author Topic: LL386518402CN
leshaye67
Newbie
Posts: 5
Post LL386518402CN
on: July 4, 2019, 07:05
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Hello, just trying to find out the status on my parcel which should be on its way to Australia. The products were ordered online 4 weeks ago.
chinapostv-
olunteer
Administrator
Posts: 46650
Post Re: LL386518402CN
on: July 4, 2019, 16:12
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LL386518402CN was shipped from China to Australia on Jun 12. It seems to be stuck in Nanjing airport for unknown reason.

If you can not get the parcel by July 10, you need open dispute to seller for lost parcel refund.
leshaye67
Newbie
Posts: 5
Post Re: LL386518402CN
on: July 5, 2019, 02:10
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Ok thank you for your reply.

leshaye67
Newbie
Posts: 5
Post Re: LL386518402CN
on: July 8, 2019, 07:22
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Sorry could you please check again for any progress? Thanking you

LL386518402CN
chinapostv-
olunteer
Administrator
Posts: 46650
Post Re: LL386518402CN
on: July 8, 2019, 07:29
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so far no news about LL386518402CN, you need wait some more time. Please keep track the parcel in Australia Post website.
leshaye67
Newbie
Posts: 5
Post Re: LL386518402CN
on: July 15, 2019, 01:25
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Sorry could you please check again for any progress? Thanking you.

LL386518402CN
chinapostv-
olunteer
Administrator
Posts: 46650
Post Re: LL386518402CN
on: July 15, 2019, 06:42
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LL386518402CN still does not show up in AustraliaPost website. It is really strange. Normally such parcel should arrive Australia in 2 to 3 weeks.

I suggest you open dispute to paypal/aliexpress for lost parcel refund.
leshaye67
Newbie
Posts: 5
Post Re: LL386518402CN
on: July 22, 2019, 03:15
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Sorry could you please check again for any progress? Have emailed who you suggested with no reply. Not sure who else I can contact for a refund or replacement. Thanking you.

LL386518402CN
chinapostv-
olunteer
Administrator
Posts: 46650
Post Re: LL386518402CN
on: July 22, 2019, 06:30
New Topic

LL386518402CN has no update in China post and Australia Post system for one month. Normally this means such ePacket is lost.

If you paid with paypal/aliexpress, contact their customer service to open dispute for refund.
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