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Author Topic: Item sent to wrong country RH095138015CN
calloforio-
n
Newbie
Posts: 2
Post Item sent to wrong country RH095138015CN
on: November 27, 2014, 13:25
New Topic

Hello

I am awaiting an order to be delivered from Aliexpress. I live in the U.K, but the tracking number I was given, shows the item going to Canada. The code I was given (RH095138015CN), corresponds with the code on the photo I was given by the seller, showing the shipping infomation. Should I be concerned?

Image

chinapostv-
olunteer
Administrator
Posts: 46095
Post Re: Item sent to wrong country RH095138015CN
on: November 27, 2014, 21:47
New Topic

from your picture, i can see the Chinese country name ("CA加拿大" on the upright corner which means CANADA). China Post will use this Chinese country name as destination country and sent the parcel to Canada airline. The "United Kingdom" in the "to address" makes no sense to China Post worker because they might not even know English.

I believe seller made mistake on shipping label.

You should open dispute and claim refund or replacement .

calloforio-
n
Newbie
Posts: 2
Post Re: Item sent to wrong country RH095138015CN
on: November 28, 2014, 09:51
New Topic

Thank you for the advise.

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