Can someone please provide an update on item LZ144005905CN ?

According to the tracking, it appears the item has been stuck at a processing center now for a few months. The item is meant to be shipped to Australia, though Australia Post have not received the information yet suggesting the item has not yet entered the country.

Tracking information provided as follows:
Date Time Status
2018-03-26 17:10:00 China EMS Ltd. Shenzhen 宝安Corp 创业揽collected (collector::卢志诚,Phone :13530021289)
2018-03-30 12:20:50 left Shenzhen going to Sydney
2018-03-30 12:20:50 left Shenzhen going to Shenzhen EMS Corp 中快(Hong Kong )Dept.
2018-04-08 13:06:00 arrive Processing Center ,from China Shenzhen

If an alternative address is required from myself, I can provide this, I just need a contact to reach out to. I can't seem to find an existing phone number I could call China with from Australia.

Any help you could provide would be greatly appreciated.
Thank you.
- Anne Lang (Tasmania, Australia)