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Author Topic: item EM002209423RO
sasha74
Newbie
Posts: 17
Post item EM002209423RO
on: October 22, 2014, 07:35
New Topic

Sorry, I use someone else's post,

However, the question stands... Item no. EM002209423RO shows "in Beijing, leaving the treatment center and sent to Shenzhen" ever since 2014-10-07 01:55 and no changes since then. I'm affraid it was lost. Can that be the case?
chinapostv-
olunteer
Administrator
Posts: 46217
Post Re: item EM002209423RO
on: October 22, 2014, 16:52
New Topic

ask receiver call 11183 and try to pickup the parcel.
sasha74
Newbie
Posts: 17
Post Re: item EM002209423RO
on: October 22, 2014, 17:13
New Topic

Quote from chinapostvolunteer on October 22, 2014, 16:52
ask receiver call 11183 and try to pickup the parcel.

I just did. But do you know if it got to Shenzhen? They already tried calling last week and they were told it didn't get there...
sasha74
Newbie
Posts: 17
Post Re: item EM002209423RO
on: October 23, 2014, 02:23
New Topic

Dear chinapostvolunteer, shal I understand that the advice is a shot in the dark or do you have genuine info on the parcel having arrived at Shenzhen?
chinapostv-
olunteer
Administrator
Posts: 46217
Post Re: item EM002209423RO
on: October 23, 2014, 03:19
New Topic

EM002209423RO has not arrived Shenzhen. it is now in Beijing or might be lost in Beijing. you need contact the post office where you shipped the parcel and file a claim.
sasha74
Newbie
Posts: 17
Post Re: item EM002209423RO
on: October 23, 2014, 03:30
New Topic

Uhuh...thanks... so there goes my package and my money... great
sasha74
Newbie
Posts: 17
Post Re: item EM002209423RO
on: October 23, 2014, 06:26
New Topic

What I don't understand is how you people can loose a 3,5 kg "express mail" package... worth a "puny value" of 400 USD plus taxes... like it was a needle... UNBELIEVABLE!
sasha74
Newbie
Posts: 17
Post Re: item EM002209423RO
on: October 27, 2014, 07:36
New Topic

Dear chinavolunteer, can I consider my parcel definitely lost?
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