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Author Topic: Is my parcel lost?
kaiserlich
Newbie
Posts: 2
Post Is my parcel lost?
on: February 20, 2019, 05:12
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Hi, Could you please assist me with my parcel? CP221112161PL
It's been sent from Poland to China on 2018-12-10
Thank you
chinapostv-
olunteer
Administrator
Posts: 14395
Post Re: Is my parcel lost?
on: February 20, 2019, 05:37
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http://track-chinapost.com/startairmail.php shows no arrival information of CP221112161PL for over two months. Normally this means the parcel is lost outside China or in China customs.

You need contact Poland post for investigation. If you purchased shipping insurance, you can claim compensation.
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