China Post Forum

Have a question about your parcel?
Pick a forum and start a new topic — our volunteers usually reply within 24 hours.
✍️ Write New Post

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.





Pages: [1]
Author Topic: Is my package lost?
svoigt
Newbie
Posts: 2
Post Is my package lost?
on: March 26, 2019, 13:49
New Topic Log in / Register to reply

My shipment CC716655504DK seems to be stuck since 03/MAR/2019 at Guangzhou Interchange Bureau. I cannot figure our how to reach China Post/who I assume hold my shipment. Can anyone please help me?? 🙁

Regards
Simone

svoigt
Newbie
Posts: 2
Post Re: Is my package lost?
on: March 26, 2019, 13:52
New Topic Log in / Register to reply

http://t.track-chinapost.com/da#nums=CC716655504DK (as shown here)

chinapostv-
olunteer
Administrator
Posts: 14395
Post Re: Is my package lost?
on: March 26, 2019, 16:57
New Topic Log in / Register to reply

CC716655504DK seems to have problem to make customs clearance. Normally this means the parcel has some duty to be paid. you need ask receiver call china post hotline 11185 , pay duty and pickup the parcel from china post guangzhou customs warehouse.

Pages: [1]