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Author Topic: Is my package lost
raad
Newbie
Posts: 6
Post Is my package lost
on: January 21, 2019, 12:44
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LT177924662CN Hasn’t had any movement since 1/1. Is my package lost?
chinapostv-
olunteer
Administrator
Posts: 14389
Post Re: Is my package lost
on: January 21, 2019, 17:32
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http://track-chinapost.com/result_eub.php?code=LT177924662CN shows the parcel was shipped From China Post Guangzhou office to US on Jan 1.

It is now some middle location between China Post system and USPS system(possibly airline warehouse in Guangzhou ,China or customs warehouse in US). You can not know exact situation when parcel is in such middle locations.

Such no-information stage might last 7 to 20 days(rush season can take 30 to 40 days) until USPS gets the parcel from customs. Then USPS website will show its new status with US location.

Everything looks normal. Please wait some more days.
raad
Newbie
Posts: 6
Post Re: Is my package lost
on: January 21, 2019, 22:38
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Is January considered rush season?
chinapostv-
olunteer
Administrator
Posts: 14389
Post Re: Is my package lost
on: January 22, 2019, 01:56
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January is not rush season.
raad
Newbie
Posts: 6
Post Re: Is my package lost
on: January 23, 2019, 14:45
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Is there anything that can be done? This package hasn’t moved in well over the 7-20 days you quoted

chinapostv-
olunteer
Administrator
Posts: 14389
Post Re: Is my package lost
on: January 23, 2019, 15:04
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you can not do anything , you no need do anything at this moment. just wait one or two more weeks. it should arrive.

If your buyer protection is expiring, ask seller extend protection or open dispute for refund.
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