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Author Topic: Help for a newbie!
davealexni-
amhaoife
Newbie
Posts: 1
Post Help for a newbie!
on: October 2, 2016, 20:51
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I placed an order on aliexpress in mid september, vendor showed item was shipped on the 17th September on tracking number RS210415161CN. Aliexpress site shows tracking temporarily unavailable. This site is showing the tracking number is an invalid number! Is there a problem with china post website or am i being scammed? thanks in advance :)

int077
Pro
Posts: 7760
Post Re: Help for a newbie!
on: October 2, 2016, 21:04
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1. Your tracking number is a valid tracking number. Your parcel was never put into the China Post system. Meaning the parcel was never mail.

2. Maybe seller does not have on hand the article you bought and has to order it for you. You need to contact seller and tell him that the parcel is not into the hand of China Post, parcel was never mail.

3. Depending on his answer, you will have the choice of trusting the seller or not. If not, then just open a dispute to get your money back.

Hope this help.
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