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Author Topic: Hello
Markc3112
Beginner
Posts: 47
Post Hello
on: November 13, 2020, 06:58
New Topic

Hi my package has been received by airline for the last 4 days is it gonna leave to come to Ireland soon as I need it for a birthday or has it already left China also the tracking on China post says “export customs departure” and then AfterShip says “airline received it” does this mean the same thing

Markc3112
Beginner
Posts: 47
Post Re: Hello
on: November 14, 2020, 10:43
New Topic

Can you please respond

miel123
Newbie
Posts: 13
Post Re: Hello
on: November 15, 2020, 18:27
New Topic

Airline received means now your package is with the airline company. It is not sure how long it will wait to get a flight but normally it will not be very long, i guess you will see an update in the following days. If you are hurry to get something I think it is better to use dhl/ups/fedex because they have their own cargo planes. Right now you just need to wait . If you are too stressed, try to call the China post customer service and ask for the flight number planned for your package, you can then estimate the departure time

Markc3112
Beginner
Posts: 47
Post Re: Hello
on: November 15, 2020, 18:33
New Topic

Thanks for your reply but unfortunately I don’t speak Chinese so I won’t be able to call them

miel123
Newbie
Posts: 13
Post Re: Hello
on: November 15, 2020, 18:50
New Topic

They have English service

Markc3112
Beginner
Posts: 47
Post Re: Hello
on: November 15, 2020, 20:33
New Topic

Could you please send on the number as I can’t seem to find it

miel123
Newbie
Posts: 13
Post Re: Hello
on: November 15, 2020, 21:40
New Topic

Your package was sent from which city? The number is 0086-area code-11185, if you don't know the area code of the city, maybe you can simply call 0086-21-11185, this is the number of china post Shanghai

Markc3112
Beginner
Posts: 47
Post Re: Hello
on: November 16, 2020, 01:26
New Topic

They don’t answer phone

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