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Author Topic: Didnt receive package
rhondaflan
Newbie
Posts: 1
Post Didnt receive package
on: November 15, 2026, 23:32
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AMTS000400559FS

I am writing in regards to my package that says delivered, but I didn't receive anything. I also have cameras that didn't catch anyone delivering my package. Please contact me

cphelper
Pro
Posts: 726
Post Re: Didnt receive package
on: November 15, 2026, 23:40
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AMTS000400559FS is not China Post parcel. It is from a private shipping agent called MTS.

MTS Tracking Database shows it was Delivered in Antioch,94531 on Nov 14.

MTS does not provide any other delivery detail. Please ask your seller to send you a copy of the original shipping label to verify the address. If the seller doesn't reply or refuses to provide it, he probably shipped it to a wrong address on purpose and you should open dispute or call your card issuer bank to file charge back.

If you didn't get the item, please read following article:

My tracking status says “Delivered,” but I haven’t received anything. What should I do?
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