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Author Topic: Did not receive packages
kay.campbe-
ll
Newbie
Posts: 1
Post Did not receive packages
on: November 8, 2026, 17:44
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Hello!

I did not receive 2 packages. The shipping codes are listed below. They did not arrive as indicated.

AMTS000366564FS (Order #7052)
AMTS000377731FS (Order #5006)

I would like my order or a refund at this point.

Kay Campbell

chinapostv-
olunteer
Administrator
Posts: 16653
Post Re: Did not receive packages
on: November 8, 2026, 18:22
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Both parcels are not China Post parcel. They are from a private shipping agent called MTS.

MTS Tracking Database shows parcel are delivered in Sandy,84093 on Nov 7.

If you didn't get the item, please read following article:

My tracking status says “Delivered,” but I haven’t received anything. What should I do?

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