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Author Topic: Delivery Stuck at customs
Makusani
Newbie
Posts: 1
Post Delivery Stuck at customs
on: December 12, 2014, 06:26
New Topic

Hi,

Could you check on the status of my delivery as it has been stuck at customs for a month (and been on route from point of origin for 2 months)? It's final destination should be Ulaanbaatar, Mongolia and its contents is just an electronic brush

RC632256984SG 2014 Export Customs Scan Beijing 20141110 1949
RC632256984SG 2014 Export Security Scan Beijing 20141112 1400
RC632256984SG 2014 Export Customs Scan Beijing 20141113 1656
RC632256984SG 2014 Export Security Scan Beijing 20141118 1243
RC632256984SG 2014 Export Customs Scan Beijing 20141121 0940

Please let me know if I need to open a dispute.
chinapostv-
olunteer
Administrator
Posts: 45930
Post Re: Delivery Stuck at customs
on: December 12, 2014, 07:29
New Topic

you can wait one more week. if not arrive , then open dispute.
qjohnson31-
8
Advanced
Posts: 61
Post Re: Delivery Stuck at customs
on: December 12, 2014, 07:48
New Topic

it was attempted delivery so u need to request a refund
track your package at http://www.track-chinapost.com/en/result/post.shtml?nums=RC632256984SG

2014-10-24 16:53
Attempted Delivery (Country code: MY)
2014-10-24 12:06
Arrived at overseas (Country code: MY)
2014-10-20 16:51
Despatched to overseas (Country code: MY)
2014-10-18 20:48
Further processing in progress (POCMC)
2014-10-18 11:46
Accepted at POCMC
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