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Author Topic: Delays
pancakegoo-
die
Newbie
Posts: 20
Post Delays
on: December 4, 2014, 14:23
New Topic

Hello! I notice a few of my parcels have been delayed.

RG086827312CN
RG090164067CN

They are sent out about the same time, but I have yet to receive updates for about 11-12days now. Is this normal?

My parcels that were sent out on a later date already arrived in my country.

chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Delays
on: December 4, 2014, 19:05
New Topic

the status of these two parcels are normal. now is rush season, processing time in airport and customs is slow. you need some patient.
pancakegoo-
die
Newbie
Posts: 20
Post Re: Delays
on: December 6, 2014, 01:22
New Topic

RG090164067CN has been on status- Sent to Airline since the 22nd November.

Is this normal? How come flight is so long?
pancakegoo-
die
Newbie
Posts: 20
Post Re: Delays
on: December 6, 2014, 05:38
New Topic

RG086827312CN
RG090164067CN

RG036033677CN as well.

All three stuck at customs since the 22nd/ 23rd November, why is it clearing so slow.

As for RG090164067CN- it has been "Sent to Airline" on 22nd.
Then change to "Export Customs Scan" again on the 23rd.

Please reply if its normal? None of the sellers are helpful.
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Delays
on: December 6, 2014, 05:57
New Topic

now is rush season, too many parcels are lining up for customs clearance. that is why they are delayed.
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