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Author Topic: Big delays of China Post
myroshalex-
a
Newbie
Posts: 12
Post Big delays of China Post
on: December 25, 2016, 12:12
New Topic

I have been worked with China more than 5 years. But such situation with China Post delays for the first time. Usually it takes 15-18 days to come to Ukraine. Now it is terrible.
Look please these singles
CP338070083CN
CP338070239CN
CP338070208CN
CP338072495CN
CP337068772CN
The last one from 12th September flight out and no information. No refund.
Only big losses:( All packages are allready paid
Maybe somebody also has such difficulties? Can we cooperate together? How to find contacts of personnal who can help to find our parcels.
I really don't know what do. I have written official inqiury from the post office (about 2 usd per shipment).
I'm at a loss. My customers require a refund or receive goods, which I do not have :(
chinapostv-
olunteer
Administrator
Posts: 46757
Post Re: Big delays of China Post
on: December 25, 2016, 14:26
New Topic

They are not necessarily lost. your parcel is surface parcel which might travel 6 months to arrive.

myroshalex-
a
Newbie
Posts: 12
Post Re: Big delays of China Post
on: December 25, 2016, 17:52
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It is not surface. I have screen of declaration - it was send by Air
int077
Pro
Posts: 7760
Post Re: Big delays of China Post
on: December 25, 2016, 19:30
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1. CP number are surface mail:
format 2: the number starts with “CP” and ends with “CN”, i.e. CP123456789CN
This is China Post registered surface mail. Normally it is much slower than airmail and might take up to 6 months to arrive.

2. There is 2 type of surface mail:

SAL: short for Surface Air Lifted. Ships, buses, and trains are used within the sending and receiving countries, but air transport is used between countries. Land and sea transport are used if there are no flights. Usually it takes 15 – 20 working days. The cost is lower than air mail.

SURFACE: a parcel is transported via land and sea transport. It is cheap, but takes 40 – 70 working days.

Hope this help.
myroshalex-
a
Newbie
Posts: 12
Post Re: Big delays of China Post
on: December 25, 2016, 19:54
New Topic

I write to you it is not SAL. I saw declaration. With official rate of AIR rates
So I am worried. On the custom's declaration there is a mark with 'AIR' and it was paid and price is shown for "AIR", not SAL
int077
Pro
Posts: 7760
Post Re: Big delays of China Post
on: December 25, 2016, 19:59
New Topic

1. Well then they did not put the right tracking number for your parcel.

2. CP numbers are China Post registered surface mail, Maybe on this page you could find some info:
http://www.travelchinaguide.com/essential/postal-service/rate.htm
http://www.travelchinaguide.com/essential/postal-service/

What are the stand formats of China Post tracking number? How to distinguish them?

Hope this help.
int077
Pro
Posts: 7760
Post Re: Big delays of China Post
on: December 25, 2016, 20:02
New Topic

cancel
myroshalex-
a
Newbie
Posts: 12
Post Re: Big delays of China Post
on: December 25, 2016, 20:08
New Topic

In the same day there were 2 shipments
CP338070083CN
CP338070097CN - this shipment I've already received
It was sent by China Post Registered AIRmail

int077
Pro
Posts: 7760
Post Re: Big delays of China Post
on: December 25, 2016, 20:09
New Topic

1. This is the tracking of all your parcels:

Number: CP338070083CN
Package Status: In Transit
Destination Country: Ukraine
Origin Country: China
2016-11-03 22:52 Beijing airport and left
2016-11-03 22:52 Beijing airport terminal, left hand navigation
2016-11-03 22:47 Beijing airport terminal, arrival
2016-11-03 09:02 Exchange Bureau in Beijing, has been exported
2016-11-02 21:12 Exchange Bureau in Beijing, have been exported to open
2016-11-02 09:17 Tianjin Exchange Bureau, have been exported to each other (internal transit)
2016-11-02 09:16 Exchange Bureau of Tianjin, has been exported to open
2016-11-01 14:42 Tianjin Branch, left, and the next stop "Tianjin Centre"
2016-11-01 13:51 Tianjin Branch has been
2016-11-01 13:48 Tianjin Branch has been accepted
======================================
Powered by http://www.track-chinapost.com
======================================
Number: CP338070239CN
Package Status: In Transit
Destination Country: Ukraine
Origin Country: China
2016-11-18 23:14 Beijing airport and left
2016-11-18 23:14 Beijing airport terminal, left hand navigation
2016-11-18 23:09 Beijing airport terminal, arrival
2016-11-18 08:42 Exchange Bureau in Beijing, has been exported
2016-11-17 21:24 Exchange Bureau in Beijing, have been exported to open
2016-11-17 10:13 Tianjin Exchange Bureau, have been exported to each other (internal transit)
2016-11-17 10:11 Exchange Bureau of Tianjin, has been exported to open
2016-11-16 15:10 Tianjin Branch, left, and the next stop "Tianjin Centre"
2016-11-16 11:00 Tianjin Branch has been
2016-11-16 10:58 Tianjin Branch has been accepted
======================================
Number: CP338070208CN
Package Status: In Transit
Destination Country: Ukraine
Origin Country: China
2016-11-24 21:55 Beijing airport and left
2016-11-24 21:55 Beijing airport terminal, left hand navigation
2016-11-24 21:54 Beijing airport terminal, arrival
2016-11-24 09:28 Exchange Bureau in Beijing, has been exported
2016-11-24 00:58 Exchange Bureau in Beijing, have been exported to open
2016-11-23 08:41 Tianjin Exchange Bureau, have been exported to each other (internal transit)
2016-11-23 08:34 Exchange Bureau of Tianjin, has been exported to open
2016-11-22 17:39 East River Road, left, the next station "Tianjin Centre"
2016-11-22 17:36 East River Road,
2016-11-22 10:34 East River Road, has received send
======================================
Number: CP338072495CN
Package Status: In Transit
Destination Country: Ukraine
Origin Country: China
2016-12-02 23:30 Beijing airport and left
2016-12-02 23:30 Beijing airport terminal, left hand navigation
2016-12-02 23:26 Beijing airport terminal, arrival
2016-12-02 08:38 Exchange Bureau in Beijing, has been exported
2016-12-02 00:51 Exchange Bureau in Beijing, have been exported to open
2016-11-29 09:07 Tianjin Exchange Bureau, have been exported to each other (internal transit)
2016-11-29 08:59 Exchange Bureau of Tianjin, has been exported to open
2016-11-28 14:46 Tianjin Branch, left, and the next stop "Tianjin Centre"
2016-11-28 13:47 Tianjin Branch has been
2016-11-28 13:44 Tianjin Branch has been accepted
======================================
Number: CP337068772CN
Package Status: Expired
Destination Country: Ukraine
Origin Country: China
2016-09-12 05:06 Beijing airport and left
2016-09-12 05:06 Beijing airport terminal, left hand navigation
2016-09-12 00:32 Beijing airport terminal, arrival
2016-09-11 08:40 Exchange Bureau in Beijing, has been exported
2016-09-10 22:03 Exchange Bureau in Beijing, have been exported to open
2016-09-10 09:04 Tianjin Exchange Bureau, have been exported to each other (internal transit)
2016-09-10 09:02 Exchange Bureau of Tianjin, has been exported to open
2016-09-09 14:16 Tianjin Branch, left, and the next stop "Tianjin Centre"
2016-09-09 13:46 Tianjin Branch has been
2016-09-09 13:30 Tianjin Branch has been accepted
======================================
Powered by http://www.track-chinapost.com

Thanks.
myroshalex-
a
Newbie
Posts: 12
Post Re: Big delays of China Post
on: December 25, 2016, 20:10
New Topic

I pay with discount rate but it is really big disappointment of the year :(
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