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Author Topic: 3 months since I bought a product, it still isns here - HELP!
doom
Newbie
Posts: 2
Post 3 months since I bought a product, it still isns here - HELP!
on: March 9, 2017, 01:19
New Topic

Hi! In January I bought a product that's supposed to arrive within 14 days. It's March and the package is nowhere to be seen. The parcel no. is RS383811360CN and according to China Post system the package left Guangzhou airport on 16.02.2017. I assume the plane crashed?

2017-01-13 11:47:33.0 Electronic Data Received
2017-02-14 17:23:27.0 佛山city Post Office parcel 集邮局 received
2017-02-15 01:15:25.0 Guangzhou Transit Station export security scan
2017-02-15 11:07:14.0 佛山city Post Office parcel 集邮局 customs scan
2017-02-15 11:31:34.0 leaving 佛山city Post Office parcel 集邮局 ,next station 南海
2017-02-15 18:45:43.0 Guangzhou Transit Station export customs cleared
2017-02-16 09:21:00.0 arrive Guangzhou Airport
2017-02-16 10:00:50.0 leaving Guangzhou Airport going to next airport/seaport

If there's another way of learning the packages location, please let me know.

Best regards, John.

hunterpral-
l
Newbie
Posts: 2
Post Re: 3 months since I bought a product, it still isns here - HELP!
on: March 9, 2017, 01:32
New Topic

helllo im in the same boat if i could get some help. i ordered my package in january and this is its tracking and hasn't moved for a while .... i live in canada i just want help finding my package please and thank you
2017.01.21 17:24 (GMT-7): 【广州】Export customs clearance complete
2017.01.21 17:20 (GMT-7): 【广州】arrive export exchange
2017.01.21 01:24 (GMT-7): Export customs clearance complete
2017.01.21 01:20 (GMT-7): arrive export exchange
2017.01.18 14:33 (GMT-7): 【广州】Export customs clearance complete
2017.01.18 14:30 (GMT-7): 【广州】arrive export exchange
2017.01.18 13:00 (GMT-7): 【广州】Shipped by air
2017.01.17 22:33 (GMT-7): Export customs clearance complete
2017.01.17 22:30 (GMT-7): arrive export exchange
2017.01.17 21:00 (GMT-7): Shipped by air
2017.01.15 08:36 (GMT-7): 【广州】Export customs clearance complete
2017.01.14 18:37 (GMT-7): 【广州】arrive export exchange
2017.01.14 16:59 (GMT-7): Received by line-haul
2017.01.14 16:56 (GMT-7): Outbound in sorting center
2017.01.14 16:36 (GMT-7): Export customs clearance complete
2017.01.14 16:26 (GMT-7): Inbound in sorting center
2017.01.14 16:24 (GMT-7): Accepted by carrier
2017.01.14 09:21 (GMT-7): Waiting for pick up
2017.01.14 02:37 (GMT-7): arrive export exchange
2017.01.13 01:14 (GMT-7): Shipment confirmation
please help me :(

doom
Newbie
Posts: 2
Post Re: 3 months since I bought a product, it still isns here - HELP!
on: March 9, 2017, 01:51
New Topic

Yep looks like a very similar situation…

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