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Author Topic: Where is my order
gopackgo87
Newbie
Posts: 8
Post Where is my order
on: December 21, 2015, 01:54
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ls328394677cn

Hello! Where is my order. It was shipped on the 12th. I still do not see any update to the tracking information. When will I receive it!!

chinapostv-
olunteer
Administrator
Posts: 46759
Post Re: Where is my order
on: December 21, 2015, 05:43
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now is rush season, processing is slow. wait one more week and track it in http://track-chinapost.com/startusa.php, you will see new status.
lucypinto
Newbie
Posts: 2
Post Re: Where is my order
on: December 21, 2015, 07:54
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Hello good morning I would like to know where is my order track number RI386141068CN it's suppost to getting some time between 30 Nov and 10 Dec but it not arrived yet and no progress show at all
chinapostv-
olunteer
Administrator
Posts: 46759
Post Re: Where is my order
on: December 22, 2015, 02:33
New Topic

Quote from lucypinto on December 21, 2015, 07:54
Hello good morning I would like to know where is my order track number RI386141068CN it's suppost to getting some time between 30 Nov and 10 Dec but it not arrived yet and no progress show at all

now is rush season, shipping time might take 2 or 3 more weeks than regular season.
lucypinto
Newbie
Posts: 2
Post Re: Where is my order
on: December 22, 2015, 07:46
New Topic

Yeah but that is not our fault because if we placed a order and giver us the estimated date and if we see that is plenty time before the day we need you just have to keep the dates because know a lot of people especial kids they will be without Christmas presents

chinapostv-
olunteer
Administrator
Posts: 46759
Post Re: Where is my order
on: December 23, 2015, 02:24
New Topic

Quote from lucypinto on December 22, 2015, 07:46
Yeah but that is not our fault because if we placed a order and giver us the estimated date and if we see that is plenty time before the day we need you just have to keep the dates because know a lot of people especial kids they will be without Christmas presents

if your seller promised you delivery before Xmas, it is his fault. He should know that parcel might take longer shipment time in Xmas rush season . You should open dispute to seller and claim refund for misleading shipment promise.
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