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Author Topic: tracking number entered: no results
pollyanna
Newbie
Posts: 4
Post tracking number entered: no results
on: November 4, 2019, 16:36
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I have entered the tracking number I received from vendor and there are no results.
pollyanna
Newbie
Posts: 4
Post Re: tracking number entered: no results
on: November 4, 2019, 16:39
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I get this as response:
International Mail# LW816044350CN Tracking Result
1|#||4|1332|updatePanel|updatePanelMain|
No shipping record!
chinapostv-
olunteer
Administrator
Posts: 14079
Post Re: tracking number entered: no results
on: November 5, 2019, 03:00
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http://track-chinapost.com/result_china.php?order_no=LW816044350CN shows No shipping record. This means your seller never actually shipped anything yet. you might be scammed.

if you just got this number, You should push seller to ship the goods immediately. Tell him if you can not track real shipment data in next 3 days, you will open dispute to aliexpress/amazon/ebay/paypal against fraud.

If you have got this number for long time and paid with paypal/aliexpress, you should open dispute against fraud and claim refund.
pollyanna
Newbie
Posts: 4
Post Re: tracking number entered: no results
on: November 12, 2019, 03:17
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Ok. Thank you. Now it shows something has been shipped below.

International Mail# LW816044350CN Tracking Result
Summary

Tracking number Origin Destination Status
LW816044350CN CHINA UNITED STATES On route
History Detail

Local date/time Activity Location Remarks
2019/11/8 0:52 Received by Post Office
2019/11/8 21:51 Departure export customs SHANGHAI EMS
No tracking information is available from UNITED STATES
chinapostv-
olunteer
Administrator
Posts: 14079
Post Re: tracking number entered: no results
on: November 12, 2019, 04:22
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http://track-chinapost.com/result_china.php?order_no=LW816044350CN shows the parcel was shipped From China Post SHANGHAI office to US on nov 9.

It is now some middle location between China Post system and USPS system(possibly airline warehouse in SHANGHAI ,China or customs warehouse in US). You can not know exact situation when parcel is in such middle locations.

Such no-information stage might last 7 to 20 days(rush season can take 30 to 40 days) until USPS gets the parcel from customs. Then USPS website will show its new status with US location.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.
pollyanna
Newbie
Posts: 4
Post Re: tracking number entered: no results
on: November 24, 2019, 22:44
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I ordered a piece of fitness equipment and received a potato peeler. clearly fraud.
chinapostv-
olunteer
Administrator
Posts: 14079
Post Re: tracking number entered: no results
on: November 25, 2019, 00:15
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I believe you ordered from a scam website. Please read following article and stay away from scam websites:

How to avoid scam when doing international cross-border online shopping?
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