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Author Topic: Re: Tracking not updated
Toms
Newbie
Posts: 1
Post Re: Tracking not updated
on: April 11, 2019, 15:47
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My parcel's shipping status hasn't changed in 11 days. When will it be delivered? My tracking no. is RV853693107CN

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Re: Tracking not updated
on: April 11, 2019, 15:48
New Topic

http://track-chinapost.com/result_china.php?order_no=RV853693107CN shows the number was sent to airline on April 1.

China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Sent to airline does not mean you will get the parcel very soon. It will keep waiting 5 to 10 days in airline warehouse waiting flight space and another 1 to 4 weeks import customs processing in destination country(speed depending on country). The status will stuck at "sent to airline" during this 2 to 8 weeks period.

Once it passes import customs clearance, India Post will scan and update its new location for China Post database and you will see new status.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.

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