i ordered some stuff back in april 6 2020 and here it is in june and ive been ordering stuff off ebay that comes from china but this other order that im waiting on has not shown up yet.. i email them and they say be patient. this stuff im ordering does not come from wuhan or anywhere near it.. so can someone help me try to track this down or who to call? it says its in shenzen and has been sitting there since may 7th 2020

DATE CURRENT LOCATION STATUS
2020-04-06 09:26:42 Order Information Received
2020-04-06 14:47:48 Order Information Received
2020-04-09 17:16:08 Dongguan Package Received
2020-04-09 19:30:54 Dongguan Depature from Local Sorting Center
2020-04-10 01:59:37 Dongguan Departure from Regional Sorting Center
2020-04-10 03:11:43 Shenzhen Arrival at Regional Sorting Center
2020-05-07 01:32:19 Shenzhen Dispatched from Office of Exchange
2020-05-07 09:48:58 Shenzhen Departure from Regional Sorting Center

what does this all mean... is it in limbo or something?