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Author Topic: Complaint Tracking
Rajasekhar-
B
Newbie
Posts: 4
Post Re: Complaint Tracking
on: January 13, 2015, 05:29
New Topic

have an order 64824039425014 (trcking Number RJ288418948CN) which has to be delivered in maximum of 50 day (about to complete by 09-01-2015) is not yet delivered.
Pl. give me the contact person number in India. & please sent me the status of deliver.
Thank you.

Guest
Pro
Posts: 517
Post Re: Complaint Tracking
on: January 13, 2015, 06:50
New Topic

Quote from Rajasekhar B on January 13, 2015, 05:29
have an order 64824039425014 (trcking Number RJ288418948CN) which has to be delivered in maximum of 50 day (about to complete by 09-01-2015) is not yet delivered.
Pl. give me the contact person number in India. & please sent me the status of deliver.
Thank you.

open dispute and claim refund before your buyer protection expires.

anshysingh
Newbie
Posts: 1
Post Re: Complaint Tracking
on: February 5, 2015, 07:58
New Topic

My order No RK154963787CN is not received But your tracking website shows the following Status
Local Date and Time Country Location Event Type Mail Category Next Office Extra Information
12/26/2014 9:08:00 AM CHINA 224032 Receive item from customer (Otb) Air KOLKATA AIRPORT SORTING OFFICE
12/30/2014 12:49:00 PM CHINA BEIJING Insert item into bag (Otb) Air KOLKATA AIRPORT SORTING OFFICE
12/31/2014 8:01:00 AM CHINA BEIJING Send item abroad (EDI-received) Air KOLKATA AIRPORT SORTING OFFICE
1/9/2015 9:53:18 AM INDIA KOLKATA FOREIGN LCAO Receive item at office of exchange (Inb) Air KOLKATA AIRPORT SORTING OFFICE
1/9/2015 10:21:33 AM INDIA KOLKATA FOREIGN LCAO Send item to customs (Inb) Air CED DELHI
1/12/2015 3:07:35 PM INDIA DIMC NEW DELHI 110002 Return item from customs (Inb) Air CED DELHI
1/12/2015 5:45:32 PM INDIA DIMC NEW DELHI 110002 Send item to domestic location (Inb) Air AGRA FORT HO

But when i call last place Agra Ho. they reply me there is no parcel like this. Kindly Resolve my problem.

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Complaint Tracking
on: February 5, 2015, 08:26
New Topic

Quote from anshysingh on February 5, 2015, 07:58
My order No RK154963787CN is not received But your tracking website shows the following Status
Local Date and Time Country Location Event Type Mail Category Next Office Extra Information
12/26/2014 9:08:00 AM CHINA 224032 Receive item from customer (Otb) Air KOLKATA AIRPORT SORTING OFFICE
12/30/2014 12:49:00 PM CHINA BEIJING Insert item into bag (Otb) Air KOLKATA AIRPORT SORTING OFFICE
12/31/2014 8:01:00 AM CHINA BEIJING Send item abroad (EDI-received) Air KOLKATA AIRPORT SORTING OFFICE
1/9/2015 9:53:18 AM INDIA KOLKATA FOREIGN LCAO Receive item at office of exchange (Inb) Air KOLKATA AIRPORT SORTING OFFICE
1/9/2015 10:21:33 AM INDIA KOLKATA FOREIGN LCAO Send item to customs (Inb) Air CED DELHI
1/12/2015 3:07:35 PM INDIA DIMC NEW DELHI 110002 Return item from customs (Inb) Air CED DELHI
1/12/2015 5:45:32 PM INDIA DIMC NEW DELHI 110002 Send item to domestic location (Inb) Air AGRA FORT HO

But when i call last place Agra Ho. they reply me there is no parcel like this. Kindly Resolve my problem.

the parcel is in the hand of India Post. you should contact them asap. If India Post can not find the parcel, it should be lost.

vale46
Newbie
Posts: 1
Post Re: Complaint Tracking
on: March 10, 2015, 11:03
New Topic

Hello,

I'm waiting for more then three months and i still didn't receive my order yet.
By checking the trackingnumber the last movement was at 21-12-2014 and from there it's stucked in the port of Tianjin.

Success find: 9 items!

item No Year Status Location Destination Date
CP237612695CN 2014 Received by China Post Tianjin Netherlands 20141210 1453
CP237612695CN 2014 Export Security Scan Tianjin Netherlands 20141211 1104
CP237612695CN 2014 In Customs-Control warehouse Tianjin Netherlands 20141211 1343
CP237612695CN 2014 Export Customs Scan Beijing Netherlands 20141212 0859
CP237612695CN 2014 Export Security Scan Beijing Netherlands 20141212 0911
CP237612695CN 2014 Import Customs Scan Beijing Netherlands 20141216 1425
CP237612695CN 2014 Import Security Scan Beijing Netherlands 20141216 1801
CP237612695CN 2014 Import Customs Scan Tianjin Netherlands 20141221 0810
CP237612695CN 2014 Import Security Scan Tianjin Netherlands 20141221 0822

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Complaint Tracking
on: March 10, 2015, 19:23
New Topic

Quote from vale46 on March 10, 2015, 11:03
Hello,

I'm waiting for more then three months and i still didn't receive my order yet.
By checking the trackingnumber the last movement was at 21-12-2014 and from there it's stucked in the port of Tianjin.

Success find: 9 items!

item No Year Status Location Destination Date
CP237612695CN 2014 Received by China Post Tianjin Netherlands 20141210 1453
CP237612695CN 2014 Export Security Scan Tianjin Netherlands 20141211 1104
CP237612695CN 2014 In Customs-Control warehouse Tianjin Netherlands 20141211 1343
CP237612695CN 2014 Export Customs Scan Beijing Netherlands 20141212 0859
CP237612695CN 2014 Export Security Scan Beijing Netherlands 20141212 0911
CP237612695CN 2014 Import Customs Scan Beijing Netherlands 20141216 1425
CP237612695CN 2014 Import Security Scan Beijing Netherlands 20141216 1801
CP237612695CN 2014 Import Customs Scan Tianjin Netherlands 20141221 0810
CP237612695CN 2014 Import Security Scan Tianjin Netherlands 20141221 0822

your parcel was returned by customs. You can not get the goods. open dispute asap.

smriti
Newbie
Posts: 1
Post Re: Complaint Tracking
on: April 7, 2015, 05:58
New Topic

Non-receiving of Item :
transaction Id :International Mail# RG143665495C
Shipped on 10-march-2015

Got lost somewhere in the middle and there is no response from anyone.

Would need a response ASAP

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Complaint Tracking
on: April 7, 2015, 06:06
New Topic

Quote from smriti on April 7, 2015, 05:58
Non-receiving of Item :
transaction Id :International Mail# RG143665495C
Shipped on 10-march-2015

Got lost somewhere in the middle and there is no response from anyone.

Would need a response ASAP

RG143665495C IS FAKE NUMBER.

newbi11
Newbie
Posts: 1
Post Re: Complaint Tracking
on: April 7, 2015, 12:58
New Topic

Can you please assist me, I cannot trace my parcel, tracking ID is RR316189470CN

Has the item left China?

Thanks

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Complaint Tracking
on: April 7, 2015, 15:15
New Topic

Quote from newbi11 on April 7, 2015, 12:58
Can you please assist me, I cannot trace my parcel, tracking ID is RR316189470CN

Has the item left China?

Thanks

RR316189470CN was just shipped, you should get it by end of this month.

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