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Author Topic: Complaint Tracking
chinapostv-
olunteer
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Posts: 46757
Post Re: Complaint Tracking
on: November 3, 2014, 17:18
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Quote from mahendran on November 3, 2014, 17:13
Ri190638088cn is surface parcel which is very very slow. arrival time i am very argent

Ri190638088cn is to India which might take about 3 to 8 weeks to finish import customs clearance in Kalkota. you need some patient.
AL SAFA
Newbie
Posts: 1
Post Re: Complaint Tracking
on: November 5, 2014, 15:06
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hello dear i dont disclose my ishue if you plz email or send skype id then i tell you breefly
wating your replay email address [email protected]
yasar
Newbie
Posts: 1
Post Re: Complaint Tracking
on: November 7, 2014, 03:30
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LX104792855CN
i did not received the parcel please help me what to-do
chinapostv-
olunteer
Administrator
Posts: 46757
Post Re: Complaint Tracking
on: November 7, 2014, 05:18
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Quote from yasar on November 7, 2014, 03:30
LX104792855CN
i did not received the parcel please help me what to-do

LX104792855CN was just shipped yesterday. you need to wait about one or two more weeks.
joaohenriq-
ue
Newbie
Posts: 2
Post Re: Complaint Tracking
on: November 13, 2014, 04:06
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Hello, I did not receive my parcel and it`s been almost 2 months now... Can you help me please?
RJ207453187CN
chinapostv-
olunteer
Administrator
Posts: 46757
Post Re: Complaint Tracking
on: November 13, 2014, 06:03
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RJ207453187CN was returned by Australian Post. It is now back to Hangzhou. you can NOT get it.
Helsdingen
Newbie
Posts: 4
Post Re: Complaint Tracking
on: November 15, 2014, 11:01
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Dear,

7 september 2014 2 items where send to Brasil.

Until now 15 november the items are stil in Transit JP.

This is not acceptable and you China Post are responsabel for deliver within 1 month as you write in your site.

So clear this problem and deliver the goods in 7 working day from now else you pay me back the sending costs (and they are already hirh)

Track number 1: CP148357196CN.

Track number 2: CP148357148CN.

Gr.

Helsdingen
chinapostv-
olunteer
Administrator
Posts: 46757
Post Re: Complaint Tracking
on: November 15, 2014, 18:08
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CP is surface parcel for heavy item. it goes through sea and very very slow. you might need to wait 3 to 6 months.
Helsdingen
Newbie
Posts: 4
Post Re: Complaint Tracking
on: November 15, 2014, 18:15
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When you sell me this sending way you tell me max. 1 month and the price is also for sending with max 1 month.

I expect you solve this problem and deliver it in max 2 weeks from now.
chinapostv-
olunteer
Administrator
Posts: 46757
Post Re: Complaint Tracking
on: November 15, 2014, 18:22
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Quote from Helsdingen on November 15, 2014, 18:15
When you sell me this sending way you tell me max. 1 month and the price is also for sending with max 1 month.

I expect you solve this problem and deliver it in max 2 weeks from now.

give this complaint to the person who sold you goods and promise you max one month. China Post did not sell you anything and make any promise to you.
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