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Author Topic: Cancel my order - LO864569065CN
MadSkillz
Newbie
Posts: 3
Post Cancel my order - LO864569065CN
on: March 3, 2020, 21:46
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I tried contacting the seller to cancel my order. They said to contact the shipper - how do I get them to cancel the delivery as I dont tneed the package any longer. I dont want it to be sent any more. Its still currently sitting at their post
chinapostv-
olunteer
Administrator
Posts: 46195
Post Re: Cancel my order - LO864569065CN
on: March 3, 2020, 22:02
New Topic

your seller is joking. You can not cancel a parcel which has been shipped. Your parcel was shipped on Mar 3rd. It has left original post office. None can cancel the shipment and send it back to shipper.
MadSkillz
Newbie
Posts: 3
Post Re: Cancel my order - LO864569065CN
on: March 3, 2020, 22:35
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Is there a way for the shipment not to be sent out at all? or at least for it not to be delivered to me cause I dont want it
MadSkillz
Newbie
Posts: 3
Post Re: Cancel my order - LO864569065CN
on: March 3, 2020, 22:38
New Topic

if not cancel is there a way to redirect the shipping?
chinapostv-
olunteer
Administrator
Posts: 46195
Post Re: Cancel my order - LO864569065CN
on: March 3, 2020, 23:01
New Topic

the parcel is going to the address which is printed in the parcel. You can not change it. If you are moving to a new address, you can ask Australia Post if they can help you to redirect all your incoming parcel from old address to your new address. In USA,Canada Post system, this is Called parcel redirection service. I guess Australia Post should also have similar service.
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