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Author Topic: Where my parcel stuck?
megauravk
Newbie
Posts: 9
Post Where my parcel stuck?
on: January 30, 2016, 21:07
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Hello,

My parcel was shipped from China on 13th January, 2016. Last update was on 16th January, 2016 within China. It is stuck at same status since two weeks, no update. Can please let me know where is my parcel stuck? Why it is not sent to my location yet, Is it normal? My tracking number is RF159485355CN
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Where my parcel stuck?
on: January 31, 2016, 00:15
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shipping to india might take up to 5 weeks, you need some patient. the parcel has not arrived India yet.
megauravk
Newbie
Posts: 9
Post Re: Where my parcel stuck?
on: January 31, 2016, 19:10
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Problem is that shipment seems still in china with same status since 15 days and not moving. As per http://track.track-chinapost.com/RF159485355CN last scan status was on 16th Jan, "Export customs scan (domestic transit)China Post". What is the meaning of this status? Is it stuck in China for some reason? Or is it already left China for India?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Where my parcel stuck?
on: February 1, 2016, 04:10
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parcel stuck in china has many potential reasons, waiting for airline space , customs processing etc. they will not tell you exact reason for a specific parcel. total processing time from china to india might take 2 to 5 weeks, so you need keep waiting.
megauravk
Newbie
Posts: 9
Post Re: Where my parcel stuck?
on: February 5, 2016, 08:54
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Hello, parcel stuck in same status with in china since 16th Jan, 2016 (Almost 3 weeks with no movement). My protection period will end in next 14 days. Should I need to open dispute with seller or I should wait more?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Where my parcel stuck?
on: February 5, 2016, 08:59
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Quote from megauravk on February 5, 2016, 08:54
Hello, parcel stuck in same status with in china since 16th Jan, 2016 (Almost 3 weeks with no movement). My protection period will end in next 14 days. Should I need to open dispute with seller or I should wait more?

you wait 10 days and see if you can get the parcel. If parcel can not arrive before your protection expiring date, then open dispute.
megauravk
Newbie
Posts: 9
Post Re: Where my parcel stuck?
on: February 17, 2016, 17:52
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My parcel still have same status. No movement. Is this still normal? Delivery guarantee period was 39 days by Aliexpress Seller and its already 36 days have passed.

Please suggest what should I do?

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Where my parcel stuck?
on: February 17, 2016, 18:29
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Quote from megauravk on February 17, 2016, 17:52
My parcel still have same status. No movement. Is this still normal? Delivery guarantee period was 39 days by Aliexpress Seller and its already 36 days have passed.

Please suggest what should I do?

open dispute to aliexpress.
upeksha
Newbie
Posts: 8
Post Re: Where my parcel stuck?
on: February 18, 2016, 03:34
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my parcel no RM215523707CN last update is non 19/01/2016 [Qingdao] has imported mutual exchange bureau seal (internal transit) no update after this (Almost one month). this is return back from qatar My protection period will end in next 9 days. seller is not corporating how long it will tack to reach seller?
upeksha
Newbie
Posts: 8
Post Re: Where my parcel stuck?
on: February 18, 2016, 04:54
New Topic

my parcel no RJ633339040CN last update is non 18/01/2016 Hangzhou] has imported mutual exchange bureau seal (domestic transit) no update after this (Almost one month). this is return back from qatar My protection period will end in next 4 days. seller is not corporating how long it will tack to reach seller?
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