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Author Topic: status of tracking numberRI739397658CN
sihebat
Newbie
Posts: 3
Post status of tracking numberRI739397658CN
on: December 3, 2015, 12:28
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【广州航站】安检退回
what is that mean??
if my package they sent it back to the seller again??
what's wrong?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: status of tracking numberRI739397658CN
on: December 3, 2015, 18:07
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http://track-chinapost.com/startairmail.php shows the parcel was rejected by safety officer in airport. Normally such parcel will be discarded. You can not get the parcel.

Open dispute to seller and claim refund asap.
sihebat
Newbie
Posts: 3
Post Re: status of tracking numberRI739397658CN
on: December 4, 2015, 11:12
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just want to know why my parcel got rejected by custom..
my parcel only a piece of jacket...
they stole my jacket??

btw this is my first with chinapost... usually dhl or ems no problem..

terrible =="
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: status of tracking numberRI739397658CN
on: December 4, 2015, 18:59
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sometime it might be rejected by mistake. however, no matter it is mistake or not, in most cases you can not get rejected parcel.

you should open dispute to seller for lost parcel .
sihebat
Newbie
Posts: 3
Post Re: status of tracking numberRI739397658CN
on: December 6, 2015, 14:38
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yepp it's rejected by customs and now got moving progress again...
what should I do??

btw I'm already opened dispute

how many time I can open dispute if I cancel this time..
looks like my package got progress at ems tracking
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