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Author Topic: Parcel not delivered
Serhiy P
Newbie
Posts: 8
Post Re: Parcel not delivered
on: March 13, 2015, 07:20
New Topic

Thank you,
what about the rest ones?
Serhiy P
Newbie
Posts: 8
Post Re: Parcel not delivered
on: March 13, 2015, 07:54
New Topic

Thank you,
what about the rest ones? And what does it mean "should be rejected by customs."
chinapostv-
olunteer
Administrator
Posts: 46759
Post Re: Parcel not delivered
on: March 13, 2015, 14:31
New Topic

Quote from Serhiy P on March 13, 2015, 07:54
Thank you,
what about the rest ones? And what does it mean "should be rejected by customs."

the parcel can not pass customs check. you can not get the goods.
Serhiy P
Newbie
Posts: 8
Post Re: Parcel not delivered
on: March 13, 2015, 16:30
New Topic

Thank you,
what about the rest ones?
I need the info to address my questions to the right direction..
vicky_bfn
Newbie
Posts: 2
Post Re: Parcel not delivered
on: March 14, 2015, 11:23
New Topic

help me for my parcel RK163515813CN

chinapostv-
olunteer
Administrator
Posts: 46759
Post Re: Parcel not delivered
on: March 15, 2015, 03:25
New Topic

Quote from vicky_bfn on March 14, 2015, 11:23
help me for my parcel RK163515813CN

RK163515813CN has problem to pass customs scan. you should open dispute.
Serhiy P
Newbie
Posts: 8
Post Re: Parcel not delivered
on: March 15, 2015, 08:01
New Topic

Pardon..
Are we still in-forum?
I've sent the question 3 times, still no answer.
If you closed the conversation, just let me know, if not - my the last question was:
what about the rest ones? (parcels)... Whether I can count on any refund/re-send or i have to forget about the items and money, I payed.

Thanks.
vicky_bfn
Newbie
Posts: 2
Post Re: Parcel not delivered
on: March 16, 2015, 06:19
New Topic

there is no option for open dispute on my parcel RK163515813CN . can you open it

i contact from seller there is no response

chinapostv-
olunteer
Administrator
Posts: 46759
Post Re: Parcel not delivered
on: March 16, 2015, 07:25
New Topic

Quote from vicky_bfn on March 16, 2015, 06:19
there is no option for open dispute on my parcel RK163515813CN . can you open it

i contact from seller there is no response

we can not do it for you. You must open dispute by yourself. read this http://track-chinapost.com/?p=435
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