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Author Topic: ITEM NOT RECEIVED
sakyre
Newbie
Posts: 1
Post Re: ITEM NOT RECEIVED
on: August 26, 2015, 12:05
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my item is held by customs ..what does that mean?? please help
chinapostv-
olunteer
Administrator
Posts: 46759
Post Re: ITEM NOT RECEIVED
on: August 27, 2015, 02:53
New Topic

you tracked in wrong place, track English result here http://track-chinapost.com/track_chinapost.php
sahil-
mittal-
8888
Newbie
Posts: 8
Post Re: ITEM NOT RECEIVED
on: August 27, 2015, 15:11
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DEAR ADMIN , I HAVE ORDERED 2 ITEMS FROM CHINA , TRACKING NUMBER ,RI545254794CN, AND RI567378861CN , there is no update since 4 August please update me as soon as possilble
chinapostv-
olunteer
Administrator
Posts: 46759
Post Re: ITEM NOT RECEIVED
on: August 27, 2015, 20:34
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Quote from sahil mittal 8888 on August 27, 2015, 15:11
DEAR ADMIN , I HAVE ORDERED 2 ITEMS FROM CHINA , TRACKING NUMBER ,RI545254794CN, AND RI567378861CN , there is no update since 4 August please update me as soon as possilble

status changing sometimes needs ABT 4 to 6 weeks, you no need worry now

VIDHAN-
SHARAN
Beginner
Posts: 37
Post Re: ITEM NOT RECEIVED
on: August 28, 2015, 08:15
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I HAD BOOKED A PENDANT LOCKET FROM EBAY ON 19/08/2015 AND IT WAS DELIVERED TO ME ON 27/08/2015 , UNBELIEVABLE , SUPER FAST SERVICE AND SUPER FAST DELIVERY SPEED THE TRACKING ID WAS - RT289398595HK, MAY BE THIS IS MY FIRST REPLY ON THE WEBSITE IN WHICH THE PRODUCT WAS DELIVERED SO QUICKLY , THANKS EBAY AND THANKS CHINA AIR REGISTERED MAIL.

VIDHAN-
SHARAN
Beginner
Posts: 37
Post Re: ITEM NOT RECEIVED
on: September 5, 2015, 03:18
New Topic

DEAR ADMIN , ONE OF MY PRODUCT STATUS HAS NOT CHANGED SINCE 29/07/2015, HAS THE PRODUCT REACHED INDIA OR NOT , PLEASE CLARIFY . PRODUCT ID RK271150264CN
chinapostv-
olunteer
Administrator
Posts: 46759
Post Re: ITEM NOT RECEIVED
on: September 5, 2015, 04:33
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Quote from VIDHAN SHARAN on September 5, 2015, 03:18
DEAR ADMIN , ONE OF MY PRODUCT STATUS HAS NOT CHANGED SINCE 29/07/2015, HAS THE PRODUCT REACHED INDIA OR NOT , PLEASE CLARIFY . PRODUCT ID RK271150264CN

http://track-chinapost.com/start_indiapost.php shows last location is Beijing. it should have not arrived India yet. Normally if parcel arrives India, location will change to some India city name.
VIDHAN-
SHARAN
Beginner
Posts: 37
Post Re: ITEM NOT RECEIVED
on: September 9, 2015, 08:37
New Topic

DEAR ADMIN ,

I HAVE MY TWO PRODUCTS WHICH HAS ALREADY REACHED INDIA BUT ARE STUCKED IN THE CUSTOMS , TRACKING ID ARE - RF069365031CN , AND RI591032171CN.

THE LAST MESSAGE FOR BOTH THE PARCELWAS

2015-09-05 13:29, India, KOLKATA FOREIGN LCAO, Record item customs information (Inb), Air, CED KOLKATA, Retention reason : Awaiting presentation to customs commissioner

HOW MUCH TIME SHOULD IT TAKE TO GET OUT FROM THE CUSTOMS .
chinapostv-
olunteer
Administrator
Posts: 46759
Post Re: ITEM NOT RECEIVED
on: September 9, 2015, 17:53
New Topic

your should contact India customs. Read this http://track-chinapost.com/?page_id=242/china-post-forum-group1/asia-forum-forum13/emails-for-complaint-on-items-stuck-in-india-thread10301
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