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Author Topic: India: No tracking, Item not received
iaiciki
Newbie
Posts: 2
Post India: No tracking, Item not received
on: September 28, 2015, 11:26
New Topic

Hi,

My order with tracking number: RK262623156CN, seems to have lost its tracking. I don't know where the item is, or is it even out of customs, or if they've already attempted delivery.

Last known update was on 24.09.15 as follows:
Summary
Tracking number Origin Destination Status
RK262623156CN CHINA INDIA On route

History DetailLocal date/time Activity Location Remarks
26-Aug-2015 15:02 Received by Post Office 210025
02-Sep-2015 13:05 Departure export customs BEIJING
20-Sep-2015 16:18 Arrival Import customs KOLKATA APSO
20-Sep-2015 17:18 Held by customs KOLKATA APSO
21-Sep-2015 12:41 Held by customs KOLKATA APSO
24-Sep-2015 16:38 Departure Import customs KOLKATA APSO

It's been 4 days since. Is there any way to track my item? Any help would be appreciated.

Thanks
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: India: No tracking, Item not received
on: September 28, 2015, 17:27
New Topic

Kolkata customs sometimes is very slow on processing. You can read following post for solutions:

China Post Forum

China Post Forum

China Post Forum
iaiciki
Newbie
Posts: 2
Post Re: India: No tracking, Item not received
on: September 29, 2015, 11:23
New Topic

Thanks a lot.

Received the package today, assembled and it works as good as new. And yes, no custom duty.
Happy, happiness all around.

Thank you China Post.
shadowspar
Pro
Posts: 1633
Post Re: India: No tracking, Item not received
on: September 29, 2015, 11:31
New Topic

Yay, good news! Thank you for sharing; I'm glad to hear that packages are indeed getting through in India. :)
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