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Author Topic: Help on my parcel
Nemi2017
Newbie
Posts: 1
Post Re: Help on my parcel
on: June 29, 2017, 03:09
New Topic

Help on my parcel

Please I got these two tracking numbers for EMS
EA311682569CN & EA311682555CN

Whenever I try to track the last activity is since 14th june & it says handed over to China customs

Pls can you help me confirm what is going on with the order ?

I am worried & I paid for the items since 6th june with website affiliated to shein.com Called emmacloth

smile123
Newbie
Posts: 5
Post Re: Help on my parcel
on: June 30, 2017, 14:01
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Quote from chinapostvolunteer on June 26, 2017, 03:38
LX362339287CN still in Shenzhen. It should have some problem to pass customs inspection. What is the item inside?

Hi, electronic stuff inside. I asked the seller a few days back and was told that it is already on the way to destination?
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Help on my parcel
on: June 30, 2017, 20:13
New Topic

LX362339287CN should have some delay in airport. Please wait one more week.
smile123
Newbie
Posts: 5
Post Re: Help on my parcel
on: July 1, 2017, 01:43
New Topic

Quote from chinapostvolunteer on June 30, 2017, 20:13
LX362339287CN should have some delay in airport. Please wait one more week.

Thanks. Do u mean delay in Shenzhen airport?
smile123
Newbie
Posts: 5
Post Re: Help on my parcel
on: July 5, 2017, 13:40
New Topic

Quote from chinapostvolunteer on June 30, 2017, 20:13
LX362339287CN should have some delay in airport. Please wait one more week.

Hi, around one week already and based on the tracking system, i do not see any update. Also, nothing from Singapore post (based on 17track website)

Destination Country - Tracking Consuming: 1155 ms
Origin Country - Tracking Consuming: 200 ms

2017-06-26 00:25

深圳市, 离开深圳市 发往新加坡（经转）

2017-06-21 23:35

深圳市, 离开深圳市 发往新加坡（经转）

2017-06-07 23:27

深圳市, 离开深圳市 发往深圳邮政速递公司中快（香港）业务部

2017-06-07 23:27

深圳市, 离开深圳市 发往新加坡

2017-06-06 20:12

深圳市, 深圳市邮政速递物流公司国际业务分公司已收件（揽投员姓名：周彩英,联系电话:）

Is this something that I should be worried about? Appreciate any advice. Thanks!
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Help on my parcel
on: July 5, 2017, 20:15
New Topic

the parcel seems have problem in Shenzhen. You should open dispute for lost parcel.
smile123
Newbie
Posts: 5
Post Re: Help on my parcel
on: July 11, 2017, 12:54
New Topic

Quote from chinapostvolunteer on July 5, 2017, 20:15
the parcel seems have problem in Shenzhen. You should open dispute for lost parcel.

Hi, I have opened dispute for lost parcel. Today, the seller feedback to me that there is a change in status. I have che ked from 17track website and it shows the following:

Destination Country - Cache Time: 2017-07-11 17:46

2017-07-11 04:12

Arrived from overseas (Country code:CN), in transit to next processing centre for delivery

Origin Country - Cache Time: 2017-07-11 17:46

2017-07-11 04:12

新加坡, 到达处理中心,来自中国 深圳

2017-06-26 00:25

深圳市, 离开深圳市 发往新加坡（经转）

2017-06-21 23:35

深圳市, 离开深圳市 发往新加坡（经转）

2017-06-07 23:27

深圳市, 离开深圳市 发往深圳邮政速递公司中快（香港）业务部

2017-06-07 23:27

深圳市, 离开深圳市 发往新加坡

2017-06-06 20:12

深圳市, 深圳市邮政速递物流公司国际业务分公司已收件（揽投员姓名：周彩英,联系电话:）

Does the above status meant that the parcel has arrived Singapore? Is the parcel scheduled for delivery or with local customs for clearance now?

Thanks.
ychiung
Pro
Posts: 341
Post Re: Help on my parcel
on: July 11, 2017, 16:50
New Topic

Yes it sure looks like it has finally arrived in sg.

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