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Author Topic: EMS shipment
diaa.roshd-
y
Newbie
Posts: 5
Post EMS shipment
on: June 30, 2016, 21:02
New Topic

I placed an order and paid the value as dhl shipping , after supplier sent me goods , he send me tracking no. Of EMS shipping , i asked him , he tols me EMS is faster than DHL , what to do ? i feel he is cheating me .

EA157053357CN

int077
Pro
Posts: 7760
Post Re: EMS shipment
on: June 30, 2016, 22:12
New Topic

1. This site might help you out to try to calculate the price for EMS:
http://www.ems.com.cn/serviceguide/zifeichaxun/e_zi_fei_biao_zhun.html

2. This site is for DHL:
http://dct.dhl.com/

3. Also you have to take into consideration this:
From DHL site:
The shipping cost does not include the probable duty tax, clearance broking service fee or storage fee etc.

4. EMS when it arrive in your country will be delivered by the Post Office of your country.

5. Your parcel is not available for tracking at the China Post system yet. He is probably cheating you. If you can, contact him and say to him that you are cancelling your order.

Hope this help.

diaa.roshd-
y
Newbie
Posts: 5
Post Re: EMS shipment
on: July 1, 2016, 07:07
New Topic

How can i cancel the order and there is no cancellation button in website as it appears the seller sent your shipment , however money already transacted

int077
Pro
Posts: 7760
Post Re: EMS shipment
on: July 1, 2016, 13:12
New Topic

Quote from diaa.roshdy on July 1, 2016, 07:07
How can i cancel the order and there is no cancellation button in website as it appears the seller sent your shipment , however money already transacted

1. Your parcel is in the system now:
http://www.track-chinapost.com/track.php?code=EA157053357CN&fc=0

2. When you received the parcel try to open a dispute. Money is transacted but not given to seller yet.

Hope this help.

diaa.roshd-
y
Newbie
Posts: 5
Post Re: EMS shipment
on: July 8, 2016, 12:04
New Topic

EA157053357CN

For the above parcel , it has to be delivered to kuwait , but as per tracking it is delivered to Italy ? I don't understand , i am in Kuwait , what's happening!!!

int077
Pro
Posts: 7760
Post Re: EMS shipment
on: July 8, 2016, 12:46
New Topic

1. Either seller gave you the wrong tracking number or seller sent it to the wrong address.

2. You need to contact seller and have an explanation with him about your parcel. If it does not work out just open a dispute to get your money back.

Hope this help.

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