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Author Topic: Delays in delivery
hect@r
Newbie
Posts: 2
Post Delays in delivery
on: August 26, 2015, 12:55
New Topic

To whom it may concern:
We've bought a package on July 14 from Ali Express But after 43 days(more than 6 week) still has not reached us . IRANPOST IS SAYING IT HAS STILL NOT REACHED Iran.
What should I do,Is the failure of the seller or from you?
According to the seller, delivery time is 15-39.
Who is responsible?
When to reach us?
TRACKING NUMBER: RF053111480CN

2015-07-17 14:43:05 电子信息已收到
2015-07-20 17:39:26 【宁波市包裹业务局】已收寄
2015-07-20 19:40:54 【宁波市包裹业务局】已封发
2015-07-20 21:56:43 离开【宁波市包裹业务局】,下一站【宁波中心】
2015-07-21 09:48:39 【杭州互换局】已出口开拆
2015-07-21 12:24:14 【杭州互换局】已出口互封(国内经转)
2015-07-22 16:42:22 【上海互换局】已出口开拆
2015-07-23 03:37:01 【上海互换局】已出口直封
2015-07-23 23:21:36 离开【上海浦东】交航
2015-07-25 14:00:00 【上海】启运
2015-08-10 10:56:32 【北京互换局】已进口开拆
2015-08-10 13:09:43 【北京互换局】已进口互封(国内经转)
2015-08-13 09:44:00 【杭州互换局】已进口开拆
2015-08-13 12:17:19 【国际通信局】已进口互封(国内经转)

Thanks

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Delays in delivery
on: August 27, 2015, 02:54
New Topic

the parcel was returned. open dispute asap.

hect@r
Newbie
Posts: 2
Post Re: Delays in delivery
on: August 27, 2015, 11:57
New Topic

for what reason?
We lost time ,why did not you notify us of the issue?
You will be marred effects.

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Delays in delivery
on: August 27, 2015, 14:19
New Topic

we don't know the reason either. actually it makes no sense to know the reason.

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