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Author Topic: Delayed Parcel
Hashiloch
Newbie
Posts: 2
Post Delayed Parcel
on: October 10, 2015, 19:51
New Topic

Hey there,

I ordered a package on the 9/13 (about a month ago)
the tracking number is RI643539195CN

it seems as the parcel not yet left china,
how can i check if there's any problems with it ?

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Delayed Parcel
on: October 10, 2015, 21:36
New Topic

http://track-chinapost.com/track_chinapost.php?code=RI643539195CN shows its last location was in Guangzhou on Sep 23. It should have left China. Normally location status will stuck at its last chinese city after the parcel left China(none will scan the parcel outside China). Parcel will travel another 2 to 4 weeks before reaching Israel.

Hashiloch
Newbie
Posts: 2
Post Re: Delayed Parcel
on: October 12, 2015, 20:43
New Topic

A strange thing happened today.

i've picked two other parcels i've ordered a week later from the post office,
both of them arrived from Guangzhou airport.

is there a chance my package got lost on the way ?
and if so, who can i look for it ?

shadowspar
Pro
Posts: 1633
Post Re: Delayed Parcel
on: October 12, 2015, 23:08
New Topic

There is not always much rhyme or reason to why a parcel may travel faster one time and slower another. If you look at the statistics page, you can see that arrival times to Israel are rather inconsistent: 13 to 52 days, with 24 being average.

http://track-chinapost.com/China_Post_Arrival_Time_Stat.php

I would try to be patient until at least ~50 days had passed, or until the end of your buyer protection is getting near. If your parcel goes over 60 days without being delivered, the sender can initiate a trace with China Post, but many good sellers will work out an arrangement with you directly rather than bothering to trace a parcel that may never turn up.

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