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Author Topic: Mis tracks no se mueven
MartinURU
Newbie
Posts: 18
Post Mis tracks no se mueven
on: November 26, 2019, 23:25
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Hola!!

Tengo varios tracks que no cambian de estado hace días, estoy preocupado.

RV252240280CN
RV260163236CN
RV260457685CN

Que esta pasando?

Gracias!!!

chinapostv-
olunteer
Administrator
Posts: 14165
Post Re: Mis tracks no se mueven
on: November 27, 2019, 01:41
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http://track-chinapost.com/startairmail.php shows all your 3 parcels have no shipping record. This means your seller never actually shipped anything yet. you might be scammed.

You should push seller to ship the goods immediately. Tell him if you can not track real shipment data in next 3 days, you will open dispute to aliexpress/amazon/ebay/paypal against fraud.

MartinURU
Newbie
Posts: 18
Post Re: Mis tracks no se mueven
on: November 27, 2019, 01:53
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Gracias!

Quiere decir que aún no lo enviaron? Que quiere decir el estado del track?

Gracias.

chinapostv-
olunteer
Administrator
Posts: 14165
Post Re: Mis tracks no se mueven
on: November 27, 2019, 02:17
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your seller applied these tracking number from china post, but never shipped anything.

MartinURU
Newbie
Posts: 18
Post Re: Mis tracks no se mueven
on: November 27, 2019, 02:24
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Thanks!

Can I still send them with this track?

chinapostv-
olunteer
Administrator
Posts: 14165
Post Re: Mis tracks no se mueven
on: November 27, 2019, 02:44
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Quote from MartinURU on November 27, 2019, 02:24
Thanks!

Can I still send them with this track?

You should push seller to ship the goods immediately.

Tell him if you can not track real shipment data with these 3 tracking numbers in next 3 days, you will open dispute to aliexpress/amazon/ebay/paypal against fraud.

MartinURU
Newbie
Posts: 18
Post Re: Mis tracks no se mueven
on: November 27, 2019, 02:51
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Thank you! This is the seller's reply:

"Friend
Your parcel is on the road
It's the peak of logistics recently
So the update of logistics information is slow
Don't worry
I'll pay attention to your parcel"

Will it be true?

chinapostv-
olunteer
Administrator
Posts: 14165
Post Re: Mis tracks no se mueven
on: November 27, 2019, 03:06
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You can give him 3 days. If after 3 days and you can not get real shipment data with current parcel location and date, it means your seller is still lying to you. Then you need open dispute against fraud.

MartinURU
Newbie
Posts: 18
Post Re: Mis tracks no se mueven
on: November 27, 2019, 03:11
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Thank you! I will wait a few days!

MartinURU
Newbie
Posts: 18
Post Re: Mis tracks no se mueven
on: February 16, 2020, 18:27
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Hello! This track is ok?

RE000465525CN

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