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Author Topic: Parcels delay
meitar236
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Posts: 2
Post Parcels delay
on: January 22, 2015, 11:20
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Hi Everyone (:
Hope you can help me.

I was on vacation in China 2 months ago, and while I was there I have sent 3 parcels home through the sea (souvenirs and gifts for my family in Israel).
At the local post office they told me it could take up to 3 months to get to Israel.

The tracking numbers are:

CP295217076CN sent on Oct. 31, in HK since Nov. 7.
CP282993898CN sent on Nov. 5, in HK since Nov. 18.
CP293104037CN sent on Nov. 22, in HK since Dec. 2.

According to the tracking, they are all still stuck in HK.
I came home to Israel and I can't give any gifts because they are still in China.

Maybe you could help me understand why they are stuck in HK and send it?

Thank you so much for your help...
Meitar
chinapostv-
olunteer
Administrator
Posts: 46758
Post Re: Parcels delay
on: January 22, 2015, 19:38
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those 3 parcels are surface parcels for heavy item. it is very common to reach Israel after 3 to 6 months.

meitar236
Newbie
Posts: 2
Post Re: Parcels delay
on: January 24, 2015, 08:40
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His thank you for your response.
Could you tell me how much time it should be in Hk?
Is there a way I can hurry it's shipment?
Thank you,

chinapostv-
olunteer
Administrator
Posts: 46758
Post Re: Parcels delay
on: January 25, 2015, 06:23
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Quote from meitar236 on January 24, 2015, 08:40
His thank you for your response.
Could you tell me how much time it should be in Hk?
Is there a way I can hurry it's shipment?
Thank you,

it should have left HK and transit to other sea port. you can not know exact location at this moment. You can not speed up the shipment either.
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