How to open dispute and claim refund for fake tracking number and unreceived parcel?

Many China Post parcel recipient often ask following questions: 1)Track-chinapost.com said the parcel has been returned to shipper, but seller does not confess that he/she have received the return and refuse to refund me money, how can I get my money back? 2)The website show the parcel was returned to shipper, or even shows “failed Read More …

Chinese New Holiday Rush might seriously delay China Post Service

Chinese New Year holiday is coming. The official holiday time is from Feb 7 to Feb 14, however, many China companies’ employees might start the holiday from Feb 1st and return office after Feb 28. This long holiday will seriously delay airmail and courier service in February. All customers who plan make order from China Read More …