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Author Topic: Tracking Numbers Issue
MarZaldiva-
r
Newbie
Posts: 2
Post Tracking Numbers Issue
on: August 22, 2019, 15:32
New Topic

So here's my two problems, I really hope that you can help me out.
1.- I have been receiving packages that I have not ordered prom China post. I'm afraid that the first package that I received, I don't have the tracking number anymore however the tracking number from the package I received yesterday is LL506890272CN. These two packages have my name and address however I did not order them.
- What's weird too is that when I track this number it stays that it is in customs however it was delivered to me, which brings me to my next problem..
2.- They told me in the Mexican post office that China post has been doubling their tracking numbers, and If I'm receiving packages that are not mine im guessing other people have been receiving my packages. Theres one package that the Mexican post office told me it was delivered however I never received anything (LL130666461CN). I reordered it and now it says that the new package is stuck in customs (LL506890272CN). This is a problem because the package I didn't order and yet received LL506890272CN says the same thing and it has been delivered so im guessing my package has been delivered to another person... again...
Hope you guys can help me.

chinapostv-
olunteer
Administrator
Posts: 38501
Post Re: Tracking Numbers Issue
on: August 22, 2019, 17:21
New Topic

It is obviously that your seller shipped other people's item to you and your item to other people.

You need open dispute to seller for refund.

MarZaldiva-
r
Newbie
Posts: 2
Post Re: Tracking Numbers Issue
on: August 23, 2019, 01:33
New Topic

That may be however the store that I ordered from does not sell neither of the items that I have received, I will contact them either way. What can I do if they send it to the correct person though?

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