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Author Topic: CY555284597DE
jeryyy
Newbie
Posts: 3
Post CY555284597DE
on: February 20, 2022, 06:05
New Topic

Hello. Can you help me with tracking the shipment. How long can the shipment arrive?

chinapostv-
olunteer
Administrator
Posts: 32788
Post Re: CY555284597DE
on: February 20, 2022, 06:38
New Topic

http://track-chinapost.com/result_china.php?order_no=CY555284597DE shows the parcel was just shipped from Germany to China on Feb 14. Normally shipping time from Germany to China will take 2 to 6 weeks. You need to wait some more time.

Once your parcel arrives China, the tracking result will show China location.

jeryyy
Newbie
Posts: 3
Post Re: CY555284597DE
on: March 20, 2022, 20:45
New Topic

Hello. I see that the shipment has arrived in the city of destination and is in the customs. What should be done in this case and can there be any obstacle due to the flu pandemic. The value of the shipment I wrote is 20 €. I do not understand why it should be kept at customs. This is a diagnostic car cable that I return for repair. The salesman told me to wait and be a little patient.What will you advise me

chinapostv-
olunteer
Administrator
Posts: 32788
Post Re: CY555284597DE
on: March 20, 2022, 21:48
New Topic

CY555284597DE just arrived Shenzhen. Please ask receiver call China Post hotline 11185 to make customs declaration. China customs does not how much the item worth, so you must make customs declaration before delivery.

jeryyy
Newbie
Posts: 3
Post Re: CY555284597DE
on: March 27, 2022, 01:39
New Topic

Now the status has changed. Can you tell me what the next step should be

chinapostv-
olunteer
Administrator
Posts: 32788
Post Re: CY555284597DE
on: March 27, 2022, 04:10
New Topic

Quote from jeryyy on March 27, 2022, 01:39
Now the status has changed. Can you tell me what the next step should be

. Please ask receiver call China Post hotline 11185 to make customs declaration. If receiver does not make customs clearance, parcel will be returned to shipper in Germany.

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