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Author Topic: Please help
MengNing-
Pan
Newbie
Posts: 3
Post Please help
on: November 26, 2021, 06:07
New Topic

Hi there,

The tracking systems says that my package has been handed over to the carrier on 10/21 and then there was no more updates. Can you please help check what is happening to the package? My tracking number is CP393611102CN. Thank you very much.

chinapostv-
olunteer
Administrator
Posts: 30457
Post Re: Please help
on: November 26, 2021, 06:27
New Topic

is CP393611102CN weight > 2kgs?

MengNing-
Pan
Newbie
Posts: 3
Post Re: Please help
on: November 26, 2021, 14:27
New Topic

Yes, it is. Somewhere around 5-6kg

chinapostv-
olunteer
Administrator
Posts: 30457
Post Re: Please help
on: November 26, 2021, 16:55
New Topic

if its weight > 2kg, such SAL parcel will go through sea and extremely slow. Average arrival time is about 3 months, in worst cases, 6 MONTHS.

you will see the next update after it arrives USA and scanned by USPS.

MengNing-
Pan
Newbie
Posts: 3
Post Re: Please help
on: November 27, 2021, 01:53
New Topic

Oh, I see. Thank you

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