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Author Topic: Package stuck for 17 days (CC521825483DE)
JeremyZ
Newbie
Posts: 2
Post Package stuck for 17 days (CC521825483DE)
on: October 11, 2021, 03:44
New Topic

Hello,

My package (CC521825483DE) from Germany to China has been stuck for 17 days. I got a 'Departure from Office of Exchange' on Sep. 23, and got another 'Departure from Office of Exchange' on Oct. 7. What has happened to my shipment, where is my package, and when will it arrive?

Thanks.

chinapostv-
olunteer
Administrator
Posts: 29583
Post Re: Package stuck for 17 days (CC521825483DE)
on: October 11, 2021, 04:24
New Topic

http://track-chinapost.com/startairmail.php shows CC521825483DE last location is in Frankfurt on Oct 7. Normally it will wait about 2 to 4 weeks to get flight to China. it is still in Germany.

Once it arrives China, tracking result page will show China location.

JeremyZ
Newbie
Posts: 2
Post Re: Package stuck for 17 days (CC521825483DE)
on: October 14, 2021, 07:06
New Topic

The first time the tracking info showed 'Departure from Office of Exchange' was Sep 23. It should already been 3 weeks since then. Is it normal? Or do I expect further delay?

chinapostv-
olunteer
Administrator
Posts: 29583
Post Re: Package stuck for 17 days (CC521825483DE)
on: October 14, 2021, 19:25
New Topic

Sometimes Germany Parcel will take up to 6 weeks to reach China. 3 weeks is still in normal time frame.

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