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Author Topic: No Updates
adga195
Newbie
Posts: 2
Post No Updates
on: May 4, 2021, 18:44
New Topic

I'm looking for further information about the package LZ741230991CN, last update was March 27 and it's really weird because a friend of mine that lives in the same area as me had the exact same item shipped by the same ecommerce and he got constant tracking updates thorugh April, today he received his item while I have no clue if my package is stuck somewhere :(

Kind regards
Adrian

chinapostv-
olunteer
Administrator
Posts: 27753
Post Re: No Updates
on: May 4, 2021, 19:00
New Topic

http://track-chinapost.com/result_china.php?order_no=LZ741230991CN was sent to airline on Mar 27. It is still waiting for flight space to Mexico.

Waiting time can take 4 to 8 weeks and not stable like lottery. Early shipped parcel might arrive later, this is normal, no need worry.

You will see next update after parcel arrives Mexico.

adga195
Newbie
Posts: 2
Post Re: No Updates
on: May 4, 2021, 19:24
New Topic

Alright, many thanks for your insights, one last thing... is there anything I could do if this window of 4-8 weeks is surpassed and I still get no updates?

chinapostv-
olunteer
Administrator
Posts: 27753
Post Re: No Updates
on: May 4, 2021, 19:27
New Topic

If you purchased the item through paypal/aliexpress/ebay , the Seller is responsible for shipping damage or lost.

So if your buyer protection is expiring but you still do not get the goods, you have to open dispute to seller for lost parcel refund. Otherwise keep waiting.

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