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Author Topic: CP441865815CN
pabloaa
Newbie
Posts: 5
Post CP441865815CN
on: August 9, 2022, 14:51
New Topic

Hi,

Hope someone can help.

I have a package that was returned by Mexican customs. The package is already in Guangzhou, but hasn't move since AUG 2nd.

The tracking number is: CP441865815CN

Just wondering how long it will take for it to be returned to the sender.

Also, does the sender needs to do something in order to receive the package?

This is because once they get the package, I can get my refund.

Thank you in advance.

chinapostv-
olunteer
Administrator
Posts: 33331
Post Re: CP441865815CN
on: August 9, 2022, 16:16
New Topic

if you paid with paypal (or any other major payment gateway like aliexpress, amazon etc), you can file dispute to get refund now. Based the rule, it is seller's responsibility to prove that buyer has received the goods within specific time frame. Buyer no need to prove the seller has received the return item or not.

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