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Author Topic: Where is my package
Omargracia-
14
Newbie
Posts: 1
Post Where is my package
on: October 12, 2021, 05:07
New Topic

Hello,

I want to know where is my package?

Tracking number: EV993402689CN

My package has more than a month without any update.

Please someone help me.

Thanks in advance

Regards

chinapostv-
olunteer
Administrator
Posts: 29583
Post Re: Where is my package
on: October 12, 2021, 19:55
New Topic

http://track-chinapost.com/startairmail.php shows EV993402689CN is still in Guangzhou waiting for flight to Mexico. Waiting time to Mexico is a little bit long.

I suggest you wait another 2 weeks. If you can't get it by end of Oct, you have to open dispute to seller for non-arrival order refund.

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