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Author Topic: Where is my package?!!
Amber526
Newbie
Posts: 2
Post Where is my package?!!
on: June 14, 2020, 14:00
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LY065246348CN
I ordered in February and its still not here!!! Where is my package?! And if its not going to come to me, I want my refund!
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Where is my package?!!
on: June 14, 2020, 20:43
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http://track-chinapost.com/result_china.php?order_no=LY065246348CN shows "order information received" on Mar. 27. This status means that the shipper informed China Post they plan to process and ship the parcel but not actually send the parcel to China Post yet. After China Post received the parcel the status will show "package received". But this never happened,so it is a scam. You need to contact the company which you made payment to open a dispute ASAP as your buyer protection might be expiring. Buyer protection period depends on the payment company
Amber526
Newbie
Posts: 2
Post Re: Where is my package?!!
on: June 15, 2020, 03:42
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So what do i do when they don't ever respond to anything?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Where is my package?!!
on: June 15, 2020, 03:59
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You need to contact the company which you made payment to open a dispute ASAP. For example, if you paid thru paypall, contact paypall. If you paid thru AliExpress, contact with AliExpress to open dispute.

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