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Author Topic: Undelivered order
azuredkeep-
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om
Newbie
Posts: 3
Post Undelivered order
on: June 12, 2025, 19:52
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My name is Gilbert

My Package not delivered with tracking

ACM503325395CY

Where is my order?
chinapostv-
olunteer
Administrator
Posts: 13677
Post Re: Undelivered order
on: June 12, 2025, 21:36
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ACM503325395CY is NOT from China Post, it is from a private shipping agent called RedCloud. They use some container sent the parcel to USA and then uses USPS 1st class mail to deliver the parcel to final receiver.

RedCloud API shows that ACM503325395CY was delivered Hyattsville 20785-1744 on June 7. No other information available about your parcel.
azuredkeep-
[email protected]
om
Newbie
Posts: 3
Post Re: Undelivered order
on: June 13, 2025, 04:56
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The parcel was not delivered to me.
Can you please provide the tracking number from USPS so I can show them at the post office tomorrow.

chinapostv-
olunteer
Administrator
Posts: 13677
Post Re: Undelivered order
on: June 13, 2025, 04:58
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This is not China Post parcel. The private shipping agent does not provide USPS tracking number.
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