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Author Topic: parcel stuck
komalsures-
h
Newbie
Posts: 2
Post parcel stuck
on: February 7, 2019, 15:33
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UN591091798CN my order is stuck in wuhan mail processing center what should i do when i will get it
chinapostv-
olunteer
Administrator
Posts: 46105
Post Re: parcel stuck
on: February 8, 2019, 06:42
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http://track-chinapost.com/result_china.php?order_no=UN591091798CN shows the parcel was shipped on Nov 29.

this kind of parcel starting with U is china post ordinary parcel. China Post will not scan and update its status after it left first post office. so you can not see new status and know where it is now.

This is a slow and cheap service for low value item. china post ordinary parcel might take 4 to 12 weeks to reach your country.

If your buyer protection is expiring, you should open dispute to paypal/aliexpress for lost parcel refund. Otherwise keep waiting.
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