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Author Topic: Not able to track parcel
Raptor720r-
acer
Newbie
Posts: 2
Post Not able to track parcel
on: January 15, 2020, 23:33
New Topic

Dear Moderator,
I ordered an item nearly 2 weeks ago and paid extra for expedited shipping. However, when I attempt to track the shipment, I don't seem to get a result. The tracking number I received from seller is - LW435453532CN. Any help would be appreciated. Thank you....
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Not able to track parcel
on: January 15, 2020, 23:37
New Topic

http://track-chinapost.com/result_global.php?code=LW435453532CN shows No shipping record. This means your seller did not ship anything to you. You are very likely to be scammed.

if you just got this number, You should push seller to ship the goods immediately. Tell him if you can not track real shipment data in next 3 days, you will open dispute to aliexpress/amazon/ebay/paypal against fraud.
Raptor720r-
acer
Newbie
Posts: 2
Post Re: Not able to track parcel
on: January 15, 2020, 23:42
New Topic

Thank you for quick response. I did not use any of those online stores. I merely ordered from company called Covertae using my credit card. I will do as you suggested and contact seller to ship in 3 days. However, if that does not work, how do I dispute, or claim refund?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Not able to track parcel
on: January 16, 2020, 00:51
New Topic

you can call your credit card company to file charge back against fraud.
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