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Author Topic: LZ421976741CN
Marksc
Newbie
Posts: 2
Post LZ421976741CN
on: December 11, 2020, 10:23
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My order with tracking
LZ421976741CN has been arrived in Vancouver since november 24/2020 why has it not been released to Canada Post?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: LZ421976741CN
on: December 11, 2020, 19:28
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LZ421976741CN is very likely to be lost in Vancouver customs.

I suggest you one more week. If you can not see update by Nov 19, open dispute to aliexpress/paypal for lost parcel refund.
InTheCloud-
z710
Advanced
Posts: 58
Post Re: LZ421976741CN
on: December 12, 2020, 04:12
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Second the above or try getting in touch with customs or Canada post and see if they can release/find it because China post gave up control of the package when they gave it to the airline and has no control

Marksc
Newbie
Posts: 2
Post Re: LZ421976741CN
on: December 12, 2020, 10:17
New Topic

Why is the first response always wait, if it doesn't show up its lost?
InTheCloud-
z710
Advanced
Posts: 58
Post Re: LZ421976741CN
on: December 13, 2020, 14:27
New Topic

Because it is literally all anyone can do, the postal service is a waiting game everywhere in the world. Reach out to customs in Canada because China post can only show the information that is sent to them by Canadian side after the parcel leaves their control. China post doesn't even answer emails or have an online presence so realistically I'm amazed their tracking results are so accurate most of the time.
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