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Author Topic: Lost parcel ???
tarasdad
Newbie
Posts: 7
Post Lost parcel ???
on: May 15, 2020, 09:19
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How do I find out whats happened to my order tracking number LZ013783301CN - Its very overdue!
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Lost parcel ???
on: May 15, 2020, 18:55
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LZ013783301CN was rejected by Zhengzhou airport safety check point on April 26. What is inside?
tarasdad
Newbie
Posts: 7
Post Re: Lost parcel ???
on: May 16, 2020, 09:58
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Ball launcher dog toy
tarasdad
Newbie
Posts: 7
Post Re: Lost parcel ???
on: May 16, 2020, 09:59
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Quote from chinapostvolunteer on May 15, 2020, 18:55
LZ013783301CN was rejected by Zhengzhou airport safety check point on April 26. What is inside?

It was a dog toy ! Automatic ball launcher
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Lost parcel ???
on: May 16, 2020, 17:47
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If your dog toy has battery inside, it will be rejected by airport safety check point. Your seller should not ship such item through China Post.
tarasdad
Newbie
Posts: 7
Post Re: Lost parcel ???
on: May 17, 2020, 11:03
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Mains powered so no battery - What happens now ?

tarasdad
Newbie
Posts: 7
Post Re: Lost parcel ???
on: May 17, 2020, 17:04
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LZ013783301CN Was my tracking number ? Please to receive update on delivery status
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Lost parcel ???
on: May 17, 2020, 17:31
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LZ013783301CN were sent to Zhengzhou airport on April 30. It is still in Zhengzhou airport waiting for flight to UK.

Covid19 virus has cancelled 90% airlines from China, China post is suffering worst delay in history.
You probably need wait 2 to 6 weeks to get them in UK.

Once parcel catches flight, then will arrive UK in about 2 days. then you can track their arrival info in Royal Mail website.
tarasdad
Newbie
Posts: 7
Post Re: Lost parcel ???
on: May 18, 2020, 07:19
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Thankyou! - So I should still receive parcel eventually ?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Lost parcel ???
on: May 18, 2020, 09:55
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yes. You have more than 90% chance to get your parcel in future. However, UK arrival time is not stable. Our latest stat report shows Q1 parcel to UK might take up to 4months. Check here:

2020 China Post 1st Quarter Arrival Time Statistics Report
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