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Author Topic: Help please
Martina19
Newbie
Posts: 1
Post Help please
on: January 8, 2019, 18:24
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I have bought a grey coat on 24th December and one the statusi is “ on route”, the last thing that it is written is: “Departure export BEIJING 2019/01/01 1.08” what does that means? When it will arrive in Sicily? My tracking number is RN436574280CN. I think and hope that it is real. Per me know please it is important for me.
chinapostv-
olunteer
Administrator
Posts: 46187
Post Re: Help please
on: January 9, 2019, 07:19
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http://track-chinapost.com/result_china.php?order_no=RN436574280CN left China Post office in Beijing on Jan 1st. It should be sent to airline.

China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Sent to airline does not mean you will get the parcel very soon. It will keep waiting 5 to 10 days in airline warehouse waiting flight space and another 1 to 4 weeks import customs processing in destination country(speed depending on country). The status will stuck at "sent to airline" during this 2 to 8 weeks period.

Once it passes import customs clearance, Italy Post will scan and update its new location for China Post database and you will see new status.
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